Ricoh Americas RICOH | SAVIN | LANIER

Toner Cartridge/Container Recycling Program

Toner Cartridge/Container Recycling Program

NOTE: The drop off location program has been replaced by the enhanced Toner container/cartridge return program.

How to Return Your Used Ricoh, Savin, Lanier Consumer Replaceable Items

Ricoh Americas encourages recycling of all end-of-life equipment and supplies. Our Toner Cartridge/Container/Maintenance Kit Return Program makes it easy by simply re-using the replacement cartridge box as a return package.

Based upon the type of product(s) you possess, there are two different preparation methods used for returning consumable items:

  • For those cartridges that have UPS or FedEx shipping labels inside, remove the label from the box. Place the used cartridge in the box and tape the pre-paid shipping label to the outside of the package. Please utilize the return instructions on the form.
  • For those cartridges and maintenance kits that DO NOT have UPS or FedEX shipping labels inside the box, click the link below marked Prepaid Shipping Label and print out a pre-paid shipping label for return of the item. Once printed, tape the pre-paid shipping label to the outside of the package. Please utilize the return instructions on the form.

Waste Toner Container

Please note: Waste toner containers are not part of the prepaid return program. Waste toner containers can be returned under a shared responsibility program in which the customer is responsible to pay for the shipping costs to return the items to Ricoh Americas recycler and Ricoh Americas will absorb the cost to recycle the material returned. Please send the waste toner container to:

Ricoh, Savin, Lanier Recycling Center
9565 Plaza Circle
El Paso, TX 79927

Instructions: How to Prepare Materials for Shipment

To help further reduce the overall energy use and CO2 impact associated with the return transportation process, whenever possible, use the instructions below to consolidate shipments.
tape multiple used toner cartridges together

Please tape multiple used toner cartridges (in their cartons) together (quantities may vary).
Note: See size guidelines below.

Or, place multiple cartridges in a larger carton (tape all seams to prevent leakage).
place multiple cartridges in a larger carton


Note: The dimensions of the return package should not exceed maximum parcel limitations:
Packages can be up to 165 inches (419 cm) in length and girth combined.
Girth = (2x Width + 2x Height)
Packages can be up to 108 inches (270 cm) in length.
Weight should not exceed 25 lbs.

Note: Other return instructions in this box may be outdated information.

Next, tape the pre-paid shipping label to the package made above. Drop the package off at a UPS shipping location or include it with your next pick-up or drop-off at your facility.

Note: If consumer calls for a UPS pick up for this specific item, cost is borne by consumer.

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